The Plaza
The Plaza – STA’s Downtown Hub
The Plaza is the heart of Spokane Transit, providing a centralized facility in downtown Spokane, which serves as the hub for the majority of transit trips in Spokane. The Plaza is safe, accessible, convenient, and offers passengers a comfortable waiting area.
Many events and performances are held at The Plaza throughout the year, from arts and entertainment during First Night Spokane on New Year's Eve to the annual Christmas Concert Series in December.
Visit The Bus Shop at The Plaza for bus passes, schedules and current information such as system maps and rider Alerts. Located on the second floor is our friendly Customer Service staff.
The Plaza features a security substation on the first floor. This substation houses Spokane Police Officers, bike patrols, special assignment officers and STA security personnel. A total of 47 security cameras are positioned throughout the facility to help the STA security team keep you as safe as possible.
The Plaza Hours
| Monday - Friday | 5:00 a.m. - 11:20 p.m. |
Saturday |
6:30 a.m. - 9:20 p.m. |
Sunday |
8:00 a.m. - 7:20 p.m. |
The Bus Shop is open:
| Monday - Friday | 6:00 a.m. - 6:00 p.m. |
Saturday |
12:00 p.m. - 5:00 p.m. |
Sunday |
Closed |
Customer Service Centers
The Bus Shop
(Passes, IDs, lost & found)
The Plaza
701 West Riverside Avenue
Spokane, WA 99201
456-PASS (456-7277)
The Bus Shop, Too
(Passes)
1229 West Boone Avenue
Spokane, WA 99201
325-6000
Hours: Mon-Fri - 8:00 a.m. to 5:00 p.m.
Closed Saturdays, Sundays and Holidays
Route and Schedule Information
Customer Service Desk - The Bus Shop
Hours: Mon-Fri: 6:00 a.m. to 6:00 p.m.
Saturdays - noon to 5:00 p.m.
Closed - Sundays and Holidays
Customer Service Call Center
328-RIDE, TTY 456-4327
Hours: Mon-Fri: 6:00 a.m. to 8:00 p.m.
Saturdays - 6:30 a.m. to 8:00 p.m.
Sundays - 8:00 a.m. to 6:00 p.m.
For more information about The Plaza call 456-7277 or visit us at 701 W. Riverside







