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Upcoming $5 Connect Card Activation Fee at Retail Locations

Beginning June 1, Connect cards can be purchased and reloaded at any Safeway or Albertsons in Spokane, Spokane Valley, Liberty Lake, and Cheney! A $5 fee will be charged for new Connect cards at those retail locations – but that $5 will be added back to your card in 2-3 business days.

If you get your Connect card at STA Plaza or sign up over the phone, there is no $5 activation fee. If you get your card online, there is no fee but it requires a $5 minimum load value.

Also beginning June 1, the replacement fee for a Connect card will be $1. (This fee is waived for Reduced and Zero Fare customers).

Stay updated at the Connect retail locations page as we expand our retail network.

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A person scans a blue 'Connect' card on a card reader inside a public transportation vehicle. The screen of the reader displays an instruction to "Tap or scan." People are visible in the background.

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