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Paratransit Van Operator (Driver)

Job Summary

Spokane Transit is recruiting for 8 Paratransit Van Operators to start in our next training class on July 8th, 2025. As a Van Operator you will be responsible for providing door-to-door transportation services for the elderly and people with disabilities. You will efficiently and safely transport customers to their proper destinations in a courteous, safe and timely manner. In doing so, you will create, promote, and maintain relationships with customers and fellow employees while providing an important service to your community.

A small STA public transit bus is parked on a street near trees on a sunny day.

Examples of Duties

  • Follows company policies and procedures as it relates to Paratransit van service.
  • Provides safe, comfortable and reliable transportation to persons of disability; promotes positive
    customer relations; and maintains a clean, neat appearance and pleasant disposition.
  • Greets customers in a friendly, courteous manner.
  • Supervises the conduct of individuals accepted as customers while riding in the vehicle
    and/or, when present, at STA designated boarding and departure locations.
  • Observes uniform regulations and/or other rules, policies and regulations as outlined by
    Spokane Transit.
  • Provides escort assistance to customers and carries groceries to/from the van.
  • Operates onboard mobile data computer to accurately record and edit trip related data.
  • Communicates with the Paratransit Department concerning equipment; operational or customer
    problems; or accidents, by using a two-way radio or completing appropriate written reports.
  • Monitors two-way radio calls, reporting conditions such as accidents, customer incidents,
    mechanical malfunctions, delays in service and traffic problems.
  • Completes accident or incident reports; on-the-job injury claims; surveys; van operator
    reports and other required written materials in a timely manner.

Education and Experience

  • Excellent customer service skills
  • A valid driver’s license (min. 5 years)
  • Good driving record for the last 3 years
  • Strong work ethic and desire to serve others
  • Experience with the elderly and people with disabilities
  • Ability to pass an FTA drug screen and a DOT physical
  • Ability to safely operate a vehicle under varying traffic conditions
  • Able to obtain a CDL Class B Learner’s permit or license with passenger endorsement

Ideal Candidate Profile

  • Service Oriented
  • Respectful
  • Safe
  • Customer Oriented
  • Punctual
  • Courteous

Our Benefits

In addition to the career opportunity, a competitive salary, and the areas’ recreational activities, we offer an excellent benefits package that includes:

  • Paid training to obtain a Commercial Driver’s License (CDL)
  • Starting Wage of $22.14/hour (Wage Range – 22.14hr – 30.57hr)
  • PPO Medical Plans (Vision coverage included) (Employee, Employee+Family, Employee+Spouse, and Employee+Child)
  • Premera Blue Cross – Your Choice 250 Heritage Plus Plan
  • HMO Medical Plans (Vision coverage included) (Employee, Employee+Family, Employee+Spouse, and Employee+Child)
  • Kaiser Permanente Medical Core Plan
  • Kaiser Permanente Medical Core Buy-Up Plan
  • Delta Dental PPO Plan
  • WA State Public Employee’s Retirement System (PERS)
  • PERS 2 or PERS 3
  • Deferred Compensation/457 plan
  • Health Reimbursement Arrangement (HRA) employer contribution of $25/month
  • Employer Paid Basic life ($25,000), AD&D ($5,000) and long-term disability insurance
  • Pet Insurance
  • Vacation Accrual Schedule (paid)
  • 1 year of continuous service – 40 hours
  • 2-4 years of continuous service – 80 hours
  • 5-9 years of continuous service – 120 hours
  • 10-15 years of continuous service – 160 hours
  • 16-24 years of continuous service – 200 hours
  • 25+ years of continuous service – 240 hours
  • Sick Leave Full-time employees – 96 hours per year maximum   Part-time Employees 72 hours maximum
  • 0462 hours earned per hour in paid status
  • 8 Paid Holidays
  • 3 Floating Holidays and 1 birthday floater
  • Free bus passes for employee and dependents
  • Free Rideshare for Employees
  • Onsite workout facility
  • Acentra Employee Assistance Program
  • $500 for new hire uniforms
  • $25-$40 per month uniform allowance
  • For more detailed information on benefits click here
View Complete Job Description

Interested in Applying?

Qualified individuals can apply using the link below.  In order to receive consideration, please include a Resume with your completed online application. If you have any questions, you can email David Cooper, HR Specialist, at dcooper@spokanetransit.com. This position is open until 6/25/2025.

Apply Here

Spokane Transit is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of age, disability, ethnicity/race, national origin, religion, gender, gender identity, sexual orientation or veteran status.